Good Habits
FAQs
Houston, Texas and surrounding areas.
Discover answers to common questions about our cleaning services in Houston Texas. From scheduling appointments to our cleaning process, we've got you covered. Contact us for more information!
What areas do you serve?
We proudly serve Houston, Texas and surrounding areas. If you're unsure whether we service your location, give us a call and we'll let you know!
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What types of cleaning services do you offer?
We offer residential home cleaning, office and business cleaning, boutique gym and fitness studio cleaning, and laundry pickup and delivery services. Whether you need a one-time deep clean or recurring maintenance, we've got you covered.
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Are you insured and bonded?
Yes! Good Habits Cleaning Services is fully insured and bonded. All of our cleaning professionals are background-checked, trustworthy employees who treat your space with care and respect.
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How much do your services cost?
Our pricing is based on square footage, number of bedrooms and bathrooms, and the
Add-on services (deep cleaning add-ons, window cleaning, kitchen extras, organizational services, etc.) are available for additional fees.
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Do you offer free estimates?
Yes! We provide free virtual walk-throughs and quotes. Contact us to schedule yours today.
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How do I book a cleaning?
You can book via email or phone. We'll work with you to find a time that fits your schedule.
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How far in advance do I need to book?
As long as we have availability on our team, we can accommodate you! We recommend reaching out as soon as you know you need service, but we'll do our best to work with your timeline.
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Do you require a deposit?
Yes. For first-time customers, we require a 50% deposit since your initial service will be a deep clean. The remaining balance is due after the service is completed.
What payment methods do you accept?
Cash, Check, Zelle, Credit/Debit
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Do I need to be home during the cleaning?
No! We always enjoy meeting our clients, but we understand you are busy—which may be the main reason you're hiring us. The majority of our clients are not home when we clean for them. All we ask is that you provide us access to your home and any specific instructions that will help us serve you better.
If you do decide to be home, we ask that you eliminate as many distractions as possible so that our cleaning technician can work uninterrupted. All of our employees are trustworthy professionals who have been background-checked. If you have any questions about this, please remember we are always one phone call away!
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How do you access my home if I'm not there?
Clients must let us know in advance how we'll gain entry (spare key, lockbox, garage code, door code, etc.) and how to lock up when we're finished. Your security and privacy are our top priorities.
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Do you bring your own cleaning supplies?
Yes! We provide all necessary cleaning supplies and equipment unless you have specific allergies or product preferences. If you'd like us to use your preferred products, just let us know in advance.
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Note: If you have pets, we require you to provide your own vacuum.
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What cleaning products do you use?
We use environmentally responsible cleaning products that are safe for your family and pets. If you have specific product preferences or allergies, we're happy to use your preferred cleaning supplies—just specify when booking.
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How long does a typical cleaning take?
Most home cleanings take 1-2 hours, depending on the size of your space and the service type. We'll give you an estimated time frame when you book.
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What's included in a standard cleaning?
Our standard cleaning includes:
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Dusting all surfaces
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Vacuuming and mopping floors
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Kitchen cleaning (counters, sinks, exterior appliances)
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Bathroom sanitization (toilets, showers, tubs, sinks, mirrors)
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Trash removal
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Bed making and general tidying
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What's NOT included in a standard cleaning?
The following are available as add-ons or included in our move-out package:
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Inside refrigerators
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Inside ovens
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Window cleaning
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Deep cleaning tasks (baseboards, ceiling fans, inside cabinets, etc.)
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Laundry and organizational services
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Can I customize my cleaning checklist?
Absolutely! We're happy to tailor our services to your needs. Keep in mind that extra tasks beyond our standard cleaning may require add-on fees.
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Can I request the same cleaner each time?
Yes! We'll make our best effort to schedule the same cleaning professional for your recurring appointments to ensure consistency and familiarity.
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Do you offer one-time cleanings or only recurring services?
Both! Whether you need a one-time deep clean before a special event or regular weekly/bi-weekly maintenance, we've got flexible options to fit your needs.
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How does your laundry pickup and delivery service work?
We schedule pickup and drop-off windows that work with your schedule. Our standard turnaround time is 36-48 hours. Just leave your laundry in the designated bags, and we'll take care of the rest!
How much does laundry service cost?
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Medium Bag (20 lb): $50/bag
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Large Bag (40 lb): $65/bag
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King Comforter: $35/item
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Queen Comforter: $25/item
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Twin Comforter: $20/item
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What detergent do you use?
We use All detergent as our standard. If you prefer Tide or Gain, we can accommodate that request for an additional $5 charge.
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Can I request specific detergents or fabric softeners?
Yes! Let us know your preferences when you book, and we'll make sure your laundry is washed exactly how you like it.
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What's the minimum order for laundry service?
We service medium and large bags. There's no strict minimum, but our pricing is per bag.
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What days and hours do you operate?
We're available 7 days a week to accommodate your busy schedule—including weekends!
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What is your cancellation and rescheduling policy?
We understand that life happens! If you need to cancel or reschedule:
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More than 48 hours before your appointment: No charge
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Within 48 hours of your appointment: 50% of the service fee applies
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What if something gets damaged during cleaning?
While we take the utmost care with your belongings, accidents can happen. If anything is damaged, we guarantee we will document it and replace it. Your satisfaction and trust are our top priorities.
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I've never hired a cleaning service before. Where do I start?
Easy! Just reach out to us via phone or email. We'll schedule a free virtual walk-through, discuss your needs, provide a custom quote, and find a time that works for you. From there, we handle everything!
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Why is a deep clean required for my first service?
A deep clean gives us a fresh baseline to work from and ensures every corner of your home gets the thorough attention it deserves. After that, our standard cleanings maintain that level of cleanliness, making each visit quicker and more efficient.
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Do you service commercial properties larger than 10,000 sq ft or homes larger than 3,000 sq ft?
Yes! For larger spaces, we provide custom quotes tailored to your specific needs. Contact us to discuss your property.
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Still Have Questions?
We're here to help! Contact Good Habits Cleaning Services today:
Email: hi@goodhabitstx.com
Phone: +1 (713) 482-8802​
Let us take cleaning off your hands so you can focus on forming good habits that matter most.
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